Sofas

Two-person delivery

• You’ll receive an estimated 2 hour time slot the evening before your delivery and our drivers will call you up to 15 minutes before they arrive.
• Your order will be delivered into your room of choice (subject to suitable access)
• Delivery is up to the second floor only
• A signature is required
• Please advise if you would prefer an "over threshold" delivery so that the drivers do not need to enter your property or request a signature

How to arrange a return:

• Call us on 0333 015 0000, email us at info@furniturechoice.co.uk or contact us on live chat. We'll set up a date and time to collect your order.
• Your items must be unassembled.
• Pack the items back into their original packaging. If you don't have the packaging, let us know and we'll send you some more.
• Keep the items in a clean and dry place, ready for collection.
• Once collected, your refund will be processed within 2 working days.

Please note:

• Items for return should be in their original condition. Please take good care of them while they're in your possession
• For hygiene reasons we are unable to accept the return of any mattress, divan or mattress protector where the original packaging has been removed or where the item has been used
• Items that require assembly should be unassembled and placed back in their original packaging
• Please do not order multiple items – we offer one return per customer. For example, please don’t order the same or similar products in multiple colours or sizes to see which you prefer
• If you miss your collection, it could take up to 7-14 days to arrange another date.

How to apply

1. Add the items to your basket and proceed to checkout
2. Select from the finance options available
3. Continue to pay and complete the Deko application form. You will receive an immediate answer and, if successful, Deko will take your deposit

What you need to know

• We offer finance by Omni Capital through the Deko platform
• To be eligible for finance, you must be at least 18 years old; have a gross annual income each year of more than £5,000; are a permanent UK resident and have lived in the UK for at least 3 years; have a UK bank account capable of accepting Direct Debits; are not currently bankrupt, subject to an Individual Voluntary Agreement (IVA), or have any country Court Judgements (CCJs); provide an email address so your documentation can be emailed to you; your application must be in your name only, and delivery must be to your registered address - we cannot deliver to an alternative address
• Missed or late payments will result in fees and additional interest on your loan and can also affect your credit file and your ability to obtain credit in the future

Notes

• If your application is declined you have the option to continue with the order by paying by card
• We can only reserve your items once your finance application has been approved and your deposit paid
• You have the right to withdraw from your credit agreement within 14 days following receipt of the executed agreement. Full details on how to do this will be included in the agreement

FAQs

• Will shopping on finance affect my credit score?
  It may affect your overall credit rating. We recommend checking with credit reporting agencies if you have queries about your credit score before placing an order with us.
• How does finance work?
  Your first Direct Debit payment will be taken approximately 14 days after you receive your purchase. This will show on your statement as a payment to your lender. You have the right to repay all or part of the loan early at any time. If you decide to return your items within 30 days of receipt, just contact us and we’ll cancel your application, and the lender will refund your deposit and let you know of any outstanding balance if applicable.

Who we are

Brothers Howard and Tom Obbard started Furniture And Choice in 2005.

Howard is a furniture manufacturer — for over 20 years, his factories have supplied well-known high street brands around the world. Tom worked at Amazon and then Heal's, known for their design-led furniture.

Howard and Tom still lead the company — hands on.