Two-person delivery
Last orders 4pm, Tuesday 17th Dec
All items on your order must be in stock
You’ll receive an estimated 2 hour time slot the evening before your delivery and our drivers will call you up to 15 minutes before they arrive
Your order will be delivered into your room of choice (subject to suitable access)
For flats or apartments, delivery is up to the second floor only
A signature is required
One-person premium delivery
Last orders 4pm, Tuesday 17th Dec
All items on your order must be in stock
You’ll receive an estimated 2 hour time slot the evening before your delivery and our drivers will call you up to 15 minutes before they arrive
Your order will be delivered to your doorstep
For flats or apartments, delivery is up to the second floor only
A signature is required
One-person delivery
Last orders 2pm, Friday 20th Dec
All items on your order must be in stock
Your item will be delivered to your door between 7am and 7pm. For next working day delivery, orders must be placed before 11am on the previous working day
Unfortunately, we cannot give you a specific time slot and the driver cannot call you before they arrive
For flats or apartments, delivery is to the ground floor main entrance only
A signature is required
* Please note:
We cannot guarantee delivery on your preferred delivery date to the following postcodes: AB10-16, AB21-25, AB30-39, AB41-45, AB51-56, DD1-11, FK18-21, G84, HS1-9, IV1-28, IV30-32, IV36, IV40-49, IV51-56, IV63, KA27-28, KW1-17, KY8-9, PA20-80, PH1-50, ZE1-3
We do not deliver to Scottish Islands, Northern Ireland, Channel Islands, Isles of Scilly, Isle of Man, and Eire.
Your order will only be dispatched when every item is available. This means that the expected delivery date will be that of the longest lead-time item
If you want to change or cancel your delivery date - for one-person delivery, you must notify us 2 working days before your delivery date; for two-person delivery, you must notify us 3 working days before your delivery date. This is because orders are collected by our couriers in advance
If you wish to amend the delivery address you will need to cancel your order and place a new order to the new address
It is your responsibility to check that there is suitable access to your property
You must provide us with working contact details so that we can contact you about delivery
You must check your order confirmation email to make sure we have your correct delivery address
You must provide us with directions if your address is difficult to find
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