Do the dining sets come assembled?
Our dining chairs and tables will require some simple home assembly but instructions are provided.
Will six chairs fit around the dining table?
The majority of our dining tables will comfortably accommodate six dining chairs. Some of our tables fit four chairs until extended to fit six and we also have x-braced tables that are suitable for four chairs and drop-leaf tables that open up to fit up to four chairs.
How do I protect and clean the table top?
Some of our tables come with individual care instructions. As a general rule, use table mats to protect your dining table top from hot crockery and avoid keeping wooden furniture too close to heat sources. Wood and glass table tops can be wiped clean with a warm, damp cloth. Spillages should not be left to soak in, especially on veneer tops as the liquid can get underneath the veneer and cause damage. White high-gloss table tops should not be cleaned with an abrasive sponge or product.
How do I look after my dining chairs?
Most of our chairs can be easily cleaned with a warm, damp cloth.
I can’t see the dining set combination I’m looking for, can I still order it?
All of our dining tables and dining chairs can be mixed and matched to suit your preference. You can even order different combinations of chairs (in pairs), for example, you may like to alternate black and white leather chairs around your dining table.
What guarantee do they come with?
Unless otherwise stated, all our furniture comes with a one-year manufacturers’ warranty. You may also purchase an extended warranty.
Will the dining table fit through my doors?
As our dining tables are delivered flat packed, they should fit through most doorways and you can check table top dimensions on our website next to the appropriate product. If you have any particular concerns, don’t hesitate to call us and we’ll be happy to advise.
Can you send out samples?
If you’d like to see a swatch of the leather or faux leather used in our upholstery, click on your preferred dining chair and then click on ‘Request a swatch’. This will lead you to a simple form; once you’ve filled it out, your sample should arrive two to three working days later.
We are unable to send out samples of wood, but if you call our team on 0333 015 0000, they can talk you through the different types and colours of wood to make sure you choose the right one for you. Or you could send us a photo of your existing furniture to help us find a close match.
Will your dining sets match my existing furniture?
With the wide range of choice we can offer, there is bound to be a dining set to match your existing furniture. If after browsing our range you are still unsure, call free on 0333 015 0000 and a team member will be happy to help you.
Do you have a showroom?
No. However our customers buy online because we offer free delivery and free returns within mainland UK and the Isle of Wight, on all products.
What if I don’t like the dining set? Can I return it?
Your dining set can be returned if you notify us within 30 days of receipt. Items should be in their original condition and packaging. Once collected, you will be refunded in full, including any delivery charges, within 2 working days. Our full refund policy can be found here.
How much do you charge for delivery and how long does it take?
All deliveries are free in mainland UK and the Isle of Wight. If your item is in stock it will either be delivered the next day or within 3-5 working days, depending on whether it will go on a one-man or two-man service.
If your item is out of stock, it will clearly state the date it is due back into our warehouse. When it arrives back into stock we will contact you to arrange a delivery which will then be delivered the next day or within 3-5 working days, depending on whether it will go on a one-man or two-man service.
Please note your order will only be dispatched when every item is available. This means that the expected delivery date will be that of the item with the longest lead time.