10-year bed frame guarantee
Your bed frame is covered against manufacturing faults within 10 years excluding wear and tear. See exceptions below.
In addition, your bed is covered for 1 year against manufacturing faults on the upholstery, slats, foam and fibre filling, webbing, legs, gas cylinders, TV mechanisms, electronics, drawers, storage base floors and handles.
Your statutory legal rights remain unaffected.
Guarantees do not cover:
- if the care instructions have not been followed
- general wear and tear such as scratches, marks, stains or fading from normal, everyday use
- if there is any evidence of damage or misuse
- if the product has been incorrectly moved such as dragging or dropping
- if the product has been used in a commercial or non-domestic environment
- if damage or faults have been caused due to a domestic move
- if the product has been exposed to excessive heat, moisture or sunlight
- if the product is in an unsanitary condition or damage has been caused by pets
- if a third party fabric protectant has been applied to the furniture
- if the product has been modified or repaired
- if the product is not regularly maintained such as tightening loose bolts
- clearance and ex-display items
- if the product has been exported outside mainland UK including Channel Islands, Northern Ireland and Scottish Islands