Delivery
Standard delivery (small items) - £9.95
- Select your delivery date at checkout
- Delivery is between 7am-7pm, Monday to Friday
- Delivery is to the threshold only
- For flats and apartments, delivery is to the ground floor main entrance only
- Unfortunately, we cannot give you a specific time slot or call you before delivery
Premium delivery (large items) - £29.95
- Select your delivery date at checkout
- Delivery is between 7am-7pm, Monday to Friday
- You’ll receive an estimated 2 hour time slot the evening before your delivery
- Our drivers will call you up to 15 minutes before they arrive
- For flats and apartments, delivery is up to the second floor only
* Please note:
- All deliveries will require a signature
- We cannot guarantee delivery on your preferred delivery date to the following postcodes:AB10-16, AB21-25, AB30-39, AB41-45, AB51-56, DD1-11, FK18-21, G84, HS1-9, IV1-28, IV30-32, IV36, IV40-49, IV51-56, IV63, KA27-28, KW1-17, KY8-9, PA20-80, PH1-50, ZE1-3
- We do not deliver to Scottish Islands, Northern Ireland, Channel Islands, Isles of Scilly, Isle of Man, and Eire
- Your order will only be dispatched when every item is available. This means that the expected delivery date will be that of the longest lead-time item
- If you want to change or cancel your delivery date - for standard delivery, you must notify us 2 working days before your delivery date; for premium delivery, you must notify us 3 working days before your delivery date. This is because orders are collected by our couriers in advance
- If you wish to amend the delivery address you will need to cancel your order and place a new order to the new address
- It is your responsibility to check that there is suitable access to your property
- You must provide us with working contact details so that we can contact you about delivery
- You must check your order confirmation email to make sure we have your correct delivery address
- You must provide us with directions if your address is difficult to find
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