What you can expect from us… Apart from stylish sofas, fabulous dining room furniture and beautiful beds.
“Highly professional – I wish all companies were like you.”
There’s nothing we like better than a satisfied customer and we’re glad to report we’ve had plenty of them. We don’t like to blow our own trumpet but we’re happy to let our customers do it for us!
We love to hear your feedback, after all, personal recommendations are much more powerful than anything we might tell you. You can find out more by reading our customer comments or catch up with what our customers are saying about us on Trust Pilot and eBay.
“Helpful, clear, professional and great communication, I would not hesitate to recommend you to anyone.”
All of our staff, from the warehouse operators to the sales team, understand the importance of providing the best customer service on every order. We want our customers to come back to us time and time again – and to recommend us to others – if you’re happy, we’re happy.
Why should you have to choose between quality and price? Our contemporary furniture is beautifully crafted from solid oak, high-quality leather and hardwearing fabrics but you’ll struggle to find better prices. Why go for cheap and cheerful or quality that costs, when we can give you the best of both worlds.
“The table and chairs… were delivered by two very professional delivery men within the delivery window I was given the day prior to delivery, the furniture was unpacked in my home and the packaging taken away.”
Yes, you read it right first time – delivery to most of the UK is free.
Alternatively, for only £25, you can opt for our Premium Delivery Service, giving you an AM/PM time slot and delivery into your room of choice – we’ll even unpack your furniture and get rid of the wrapping for you. Find out more here.
And because we hate sitting in waiting for delivery people who never turn up, we take great pains to make sure you don’t have to either, by employing a first-class carrier for all our deliveries.
Of course, sometimes things don’t go to plan…
We’re only human and with the best will in the world, there may be the occasional hiccup.
We take all complaints very seriously and will do everything we can to get things back on track if something goes wrong.
Don’t miss out
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And don’t worry, we don’t spam, we never give customer information to anyone else and we believe that an email every two weeks at most is quite enough.
A little bit of history…
Set up in 2005 with the aim of bringing great value, quality, contemporary furniture online, Furniture Choice has quickly grown to become one of the UKs leading online furniture retailers.
We have brought together some clever people along the way, with experience in sourcing, buying, manufacturing, ecommerce, retail, and logistics, all with a passion for providing quality products and service. We have only just begun our journey so why not join us as we continue to develop and grow.
Talk to us today
If you’d like to pass on any feedback about our service, good or bad, we’d love to hear from you, contact us at:
Furniture Choice Ltd
Unit 22 Bankfield Business Park
Local Phone: 01924 491 659
Free Phone: 0800 035 0070